Frequently asked questions
WHY DO I WANT VBOOST?
The most powerful form of marketing is word-of-mouth. Social media is the word-of-mouth of today. Vboost is the only form of advertising that gets posted for you by your customers. This is the best way to become part of the online conversation that goes on during the buying cycle.
HOW IS THIS DIFFERENT THAN THE PICTURES I AM TAKING AND PUTTING ON MY DEALERSHIP FACEBOOK PAGE?
Pictures on your facebook page are limited to the customers that “Like” your dealership. Vboost messages are posted on customer facebook pages to reach a much wider audience. It is like placing :30 second spots on hundreds of facebook pages every month.
HOW DO WE GET TRAINED?
Training can be remote, or we can do in-person training including 1-on-1 training with your entire sales team.
WHAT IF MY SALESPEOPLE DO NOT HAVE SMART PHONES?
Use the Vboost iPad or your teams smartphones – the results are the same.
WHAT ABOUT PRIVACY ISSUES?
Your customer photos are never shared without customer consent – The photos do not even save to the device the app is on. 100% protected.
WHAT % OF EMAILS I SEND TO CUSTOMERS GET OPENED?
Some Vboost clients see open rates over 90%. Sending your customer something they want is important.
DO MY MESSAGES REALLY GET SHARED?
Yes they do! Vboost has seen share rates as high as 75%. The key is getting them the messages quickly.
HOW LONG HAS VBOOST BEEN AROUND?
Vboost went “Live” in January 2012. Over 100K messages have been delivered and been viewed more than 1 Million times! Vboost 2.0 was released in October, 2014. Since the new platform release shares and views of viral messages have gone up dramatically.
WHAT IF MY STAFF IS NOT VERY TECH SAVVY?
The Program was built with that in mind. Any one (with even the biggest thumbs) can easily complete the process in under 2 minutes.
WE TRIED TAKING PICTURES AND HAD VERY LITTLE SUCCESS – HOW IS THIS DIFFERENT?
There are 2 important components to getting team buy-in. There must be something in it for the rep that is taking the photos… And the process must be VERY SIMPLE. Vboost has accomplished both of these goals.